WX Technology Group is a Technology Advisory and Consulting firm with deep experience in delivering end-to-end solutions, cost savings initiatives, and cloud migrations. Thanks to an extensive partner ecosystem and team of industry experts, our clients benefit from real-time market and vendor insights, critical information, and unbiased recommendations across a broad array of technologies.

 

Locations

 

Headquarters

612 South Street
Wrentham, Massachusetts 02093 United States
Phone: 508-536-4569

 

Services

 

With over 50 years of combined experience working in the contact center and voice technology space, We specialize in moving customers from on-premises phone systems and contact centers to the cloud. We understand the process from end to end, leverage industry best practices and decades of experience to give you confidence in the process. Whether you're exploring UCaaS or CCaaS or looking for a seamless unified communications experience in MS Teams without adding hardware or disrupting your on-premises environment, we have the expertise to get you there successfully.

99% of our audits result in an average of 40% savings! Whether it's time for a rate refresh or a multi-year transformation strategy, our proven cost and service analysis will result in a custom Savings Roadmap to get you there. A typical Telecom Expense Management firm (TEM) focuses only on service rates. We look at cost through an industry lens, across a wide range of technologies, to spot ways to optimize the services themselves. Our Savings Roadmap balances technology alternatives with the economies of consolidation to maximize your savings.

Whether it’s a cost savings initiative or a multi-year technology transformation, we have a proven framework to set you up for success, right from the start. We bring our experts to the table to help define your goals, taking into consideration all facets of your business. Focus areas include budgeting, workflow and resource management, service overlap, and any potential business risks. Next, we create a step-by-step plan detailing how to reach your goals without disrupting business operations in the process. This Strategic Roadmap will give you complete visibility into the cost, timeframe, and the resources it will take. Working alongside your team, we’ll guide you through to a seamless execution of your plan.

Drawing from our ecosystem of more than 300 service and solution providers, we navigate the technology landscape on your behalf. We find the best solution options, coordinate among the providers, and manage your projects to completion.